Step 1 of 10 10% LinkedInThis field is for validation purposes and should be left unchanged.We are so excited to get started on your website audit project!Before we dive in, we have a few questions about your current site. Don’t worry, we’ll guide you through every step, and if anything feels confusing, your Account Director is just a call away. Most clients finish this in about 10 minutes, and we’ll take care of everything else from there. Your information is in good hands. Anything you share here, including login credentials, is encrypted and only ever seen by your dedicated Vivid Image project team. We use it solely to evaluate your current site and complete your migration. That’s it. YOUR ACCOUNTFirst things first, let’s make sure we have the basics so your team can get tarted.Who is your Vivid Image Account Director?(Required) Cegi Wassman Heidi Arndt Kirsten Ahlgren Kori Sanders Kristal Ehrke I’m not sure Company Name(Required)Your Name(Required) First Last Your Email Address(Required)We’ll shoot you a copy of your answers right after you submit – handy if you need to reference anything later. YOUR WEBSITENow let’s talk about your website! These questions help us get familiar with what you have before we start the move. No technical knowledge needed, just answer as best you canWhat is the web address (URL) of your current website?(Required)This is the address you type into your browser to pull up your website, for example, https://www.yourcompany.com. Easy one! Approximately when was your website last redesigned or rebuilt?(Required)A rough guess is totally fine, even “I have no idea” is helpful! This just lets our team know what to expect under the hood.What does your website currently do? Check everything that applies.This helps us make sure all the things your visitors love about your site keep working perfectly after the move. Check as many as you’d like! Contact or inquiry forms Online store (selling products or services) Online booking or appointment scheduling Member login or password-protected pages Blog or news section Photo gallery or project portfolio Event calendar Live chat None of the above / I’m not sure How often do you make edits to your website?(Required)This will help us determine the best timeline for your project. We’re in there every week making changes. Not often – maybe once a month. We don’t make any changes. While we're at it, is there anything about your current site that's been bugging youSlow pages? A form that stopped working? Something that just looks a little off? Tell us! We’ll make a note and flag it during the audit. This is your chance to get it off your list. Can you give Vivid Image admin access to your WordPress site?(Required)Think of this like handing us a key so we can take a good look around before the move. We use it to check your current setup and make sure the migration goes smoothly. If you’re not sure how to find it, don’t worry, we can help. Yes: I can provide login credentials below No: I don’t have those handy right now I’m not sure what this means WordPress Username(Required)WordPress Password(Required)Totally fine – we’ve got you covered! Your Account Director will walk you through finding your WordPress credentials on your next call. In the meantime, you can try searching your email inbox for “WordPress” or “your site is ready” as that original setup email usually has everything in it. YOUR WEBSITE HOSTINGYour web host is essentially the landlord for your website’s files, they store everything that makes your site run. We need access to coordinate the move to our servers. If any of this feels unfamiliar, just do your best and we’ll fill in any gaps together.Do you know who currently hosts your website?(Required)Common hosting companies include GoDaddy, Bluehost, SiteGround, HostGator, and DreamHost. Ring a bell? If not, we can help you figure it out. Yes: I know my hosting company No: I’m not sure What is the name of your hosting company?Hosting Account Username(Required)Hosting Account Password(Required)Not sure who your host is? Here are a few easy ways to find out: • Search your email for “hosting”, “your account is active”, or “welcome to”, your host likely sent you a setup email at some point • Think back to whoever built your original website, they may have set up hosting on your behalf • Still stuck? We’re happy to help you track this down, just mention it on your next call Do you have cPanel access for your website?(Required)cPanel is a behind-the-scenes control panel that some hosting companies provide, kind of like a file manager for your website. If you’ve never heard of it, you’re not alone! Just select “I’m not sure” and we’ll sort it out. Yes: I have cPanel access No: I don’t think I have cPanel access I’m not sure what this means cPanel Login URLcPanel UsernamecPanel PasswordNo cPanel? That’s totally fine, we have other ways in! Not every hosting company uses cPanel, and that’s okay. Our team has multiple methods for accessing your site’s files. Your Account Director will let you know if we need anything extra. YOUR DOMAIN NAMEYour domain name is your address on the internet, like yourcompany.com. This section makes sure that address keeps pointing to your site after the move, without any hiccups. We’ll handle all the technical stuff, we just need to know where things stand.Do you have a domain name registered?(Required) Yes No What’s a domain name? What is your domain name (web address)?(Required)List all the web addresses you own (most people just have one). If you have more than one, just let us know which is your main site.Would you like us to manage your domain name for you, or would you prefer to handle it yourself?(Required)Most clients love letting us handle this, it means one less thing to think about. We’ll take care of renewals and any behind-the-scenes updates automatically. But if you’d prefer to stay in the driver’s seat, that’s completely fine too! Transfer to Vivid Image Management (recommended as we handle everything!) I’d like to manage it myself I’d like to talk this through with my Account Director Just a heads-up if you're keeping hold of your domain:(Required)Managing it yourself means you’ll be responsible for renewals, keeping your contact info current, and making any technical DNS updates as needed. If you ever need Vivid Image to step in and help with domain management, that time will be billed at our standard hourly rate. Totally doable — just want to make sure you’re in the loop! Got it! I understand I’m responsible for managing my own domain name Domain Registrar – Name, Username & Password(Required)Kept secure and only seen by your project team. We need this to complete the transfer to Vivid Image. It’s a one-time thing and we’ll handle everything from there. WEBSITE ANALYTICSAlmost there! Let’s make sure your website traffic reporting come over with you. These are quick questions and if anything is already set up, we’ll make sure it keeps running without a blip.Do you have a Google Account we can connect for website traffic reporting?(Required)We use Google Analytics to track visitors to your site, things like how many people stop by, where they’re coming from, and what they’re looking at. All you need is a Google Account, which is the same login you’d use for Gmail, YouTube, or Google Drive. Yes: I have a Google or YouTube account we can use No: we don’t have a Google account I’m not sure Google Account Email Address (username)(Required)Password(Required)Kept secure and only seen by your project team. We just need this to connect your account to your new site’s analytics.No Google Account? No worries at all! Setting one up takes just a few minutes, and we can walk you right through it. You’ll be all set before you know it. FINAL DETAILSYou’re almost done, just two more quick questions! This helps us make sure we’re moving at a pace that works for you and that we haven’t missed anything important.What is your ideal timeline for completing this migration?(Required)Within 1–2 weeks. We need to move quickly.Within the next month.Within the next 2–3 months.No rush. Whenever works best for your schedule.Anything else on your mind before we get started?Got an upcoming product launch? A tradeshow deadline? Something you’ve always wanted to change? This is your space, the more you share, the better we can tailor this to you.Data Consent(Required) I consent to the information submitted in this form being collected and stored by Vivid Image for project management and communication purposes. Δ